What do you say when you call healthcare and fear being brushed off?

Start with what happened and when it started, stay with concrete observations, and say plainly what you are worried about. Facts — times, measurements, changes — are harder to dismiss than a feeling.

• Say what happened, not what you think it is.
• Give times and numbers: when it started, how often, what temperature, how many times.
• Describe the change — worse since yesterday carries more weight than 'it is hard'.
• Say your worry out loud: 'I am afraid this gets worse tonight.'
• Ask what to do if it worsens, and when you should get back in touch.

How it works

Mia Home collects what you have told it over time, so you have the course of events in front of you when you call instead of trying to remember. You can read the summary out as it is.

Mia Home is administrative support. It does not judge how urgent anything is, does not diagnose and does not replace contact with healthcare. In an emergency, call the emergency number where you are.