What can I do if someone becomes seriously ill in front of me?

Call the emergency number first — 112 across the EU, 911 in the US — and follow the instructions you are given there. In between, you can keep track of the details responders ask for: what happened, when, and what the person has said or takes as medication.

• Call the emergency number first — 112 in the EU, 911 in the US. The operator guides you; follow what you hear there.
• Say where you are. Address, floor, entrance, or whatever you can see around you.
• Times: when it started, when it changed.
• What the person said, in their own words.
• Medicines, allergies and known conditions, if anyone present knows.

How it works

Mia Home takes down what you say while you wait, even without coverage — the text is queued and sent once you are back online. The details stay together instead of having to be recalled afterwards.

Mia Home gives no medical guidance, no first-aid instructions, no assessment and no diagnosis, and it does not raise an alarm for you. The emergency number always comes first.